Metalcraft Industries

AI summary from public sources

Metalcraft Industries provides sign supply products including banner hardware, post and panel systems, and street signs. They offer Goldmember pricing for sign shops and associated industries.

Common questions

What is the current lead time for some items?

We are currently experiencing a 2-3 week lead time on some items.

How can sign shops receive special pricing?

Sign shops and associated industries should sign up for Goldmember pricing and await a confirmation email before signing in to review pricing.

What is required before returning merchandise?

Any product return will always require a Return Merchandise Authorization (RMA) number obtained by contacting customer service prior to returning any product.

What is the deadline for returning merchandise?

No merchandise may be returned after 14 days of receipt, which is the carrier delivery date.

When are initial shipping costs non-refundable?

Initial shipping costs are non-refundable except for custom products not built to specifications, wrong size/style received, defective products within 90 days, or product damaged in shipping with a claim filed.